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Terms of Service

Terms & Conditions — NP Sports

1. Introduction

Welcome to NP Sports. By accessing or using the website (www.npsports.com.au) (“Site”), you agree to these Terms & Conditions. If you do not agree, please do not use the Site.

2. Definitions

  • “We / Us / Our” refers to NP Sports, ABN [your ABN].
  • “You / Customer / User” means any person accessing or using the Site.
  • “Products” means racquets, shoes, apparel, and related accessories offered for sale.
  • “Order” is your request to purchase Products via the Site.

3. Use of the Site

  1. You must be 18 years or older (or have parental permission) to make a purchase.
  2. You agree to use the Site only for lawful purposes.
  3. You agree not to upload, post, or transmit any content that is unlawful, infringing, defamatory, obscene, or otherwise objectionable.

4. Account & Security

  1. If you register an account, you must keep your password confidential.
  2. You are responsible for all activities under your account.
  3. We reserve the right to suspend or terminate accounts for violation of these Terms.

5. Orders & Payment

  1. All product listings are subject to availability.
  2. Prices are in AUD and may change without notice.
  3. Payment methods accepted include [credit card, PayPal, Afterpay, etc.].
  4. You authorise us to charge your payment method for the Order and any associated shipping or handling fees.

6. Shipping & Delivery

  1. We will ship via carriers within Australia (or internationally as specified).
  2. Estimated delivery times are indicative only and not guaranteed.
  3. Risk of loss or damage transfers to you upon delivery to the carrier.

7. Returns, Refunds & Exchanges

  1. If you receive a defective or wrong product, you may request a return or exchange within 7 days.
  2. Products must be unused, in original condition, with original packaging and tags.
  3. Return shipping costs are your responsibility unless the error is ours.
  4. Refunds will be processed via the original payment method, subject to verification.

8. Warranty & Liability

  1. Products may come with manufacturer warranties — you must contact the manufacturer for warranty claims unless noted otherwise.
  2. To the extent permitted by law, our liability is limited to the amount you paid for the product.
  3. We are not liable for indirect, incidental, or consequential losses (e.g. lost profits, loss of data).

9. Intellectual Property

  1. All content on the Site (text, images, logos) is owned or licensed by us.
  2. You may view or print pages for personal use only.
  3. You may not reproduce, distribute, or create derivative works without our written consent.

10. Changes to Terms

We may update these Terms at any time. Changes will be effective when posted. Your continued use of the Site constitutes acceptance of the amended Terms.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of Victoria, Australia. Any dispute will be resolved in the courts of Melbourne, Victoria.

12. Contact Us

If you have questions about these Terms, email us at support@npsports.com.au

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