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NP Sports

Privacy Policy

Privacy Policy — NP Sports

1. Introduction

We at NP Sports respect your privacy and commit to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or purchase from our Site.

2. Information We Collect

  • Personal information: name, email address, phone number, billing & shipping addresses.
  • Payment information: credit card or payment method data (via secure third-party processors — we don’t store full card details).
  • Order details: products purchased, order history.
  • Technical & usage data: IP address, device type, browser, pages viewed, referral source.
  • Cookies & tracking technologies: see Section 5 below.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders, send confirmations, ship goods.
  • Communicate with you about your account, order status, promotions.
  • Personalize your experience (product recommendations).
  • Improve and optimize our Site (analytics, testing).
  • Prevent fraud and ensure security.
  • Comply with legal obligations.

4. Disclosure to Third Parties

We may share your information with:

  • Service providers (shipping, payment gateways, email delivery).
  • Legal or regulatory bodies, if required by law.
  • Business transfers, if NP Sports is merged, sold, or acquired.

We will not sell, rent, or trade your personal data for marketing without explicit consent.

5. Cookies & Tracking

We use cookies, web beacons, and similar technologies to:

  • Remember your login and preferences.
  • Track browsing behavior for analytics.
  • Provide targeted marketing.

You may disable cookies via your browser settings, but some features of the Site may not function properly.

6. Data Security

We implement appropriate security measures (SSL encryption, secure servers) to protect your data. However, no method is 100% secure — use strong passwords and contact us if you suspect a breach.

7. Data Retention

We retain your personal data for as long as needed to fulfil the purposes in this policy or as required by law. When no longer needed, we securely delete or anonymize the data.

8. Your Rights

Under the Australian Privacy Principles (APPs) and applicable laws, you have rights to:

  • Access your personal information.
  • Correct or update your information.
  • Request deletion (in certain circumstances).
  • Object to or restrict processing.
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

To exercise any rights, contact us at support@npsports.com.au.

9. International Transfers

If data is transferred overseas (e.g. to a cloud server or service provider), we ensure adequate protections and adherence to privacy laws.

10. Children

Our Site is not intended for children under 16. We do not knowingly collect personal data from minors without parental consent.

11. Changes to Policy

We may update this Privacy Policy occasionally. The “Last updated” date will reflect changes. Continued use of the Site indicates acceptance.

12. Contact Us

If you have questions, concerns, or requests regarding your privacy, email support@npsports.com.au.

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